Frequently Asked Questions.

  • At Love & Boundaries- At Home Pet Care, we offer a range of services tailored to meet the needs of your furry companions.

    Our services include overnight stays, drop in visits, therapeutic walks, aroma therapy massage, bath/grooming, and more!

    Whether your pet needs a midday walk or extended care while you're away, we've got you covered.

  • Our rates vary depending on the services you require and the duration of care.

    We believe in transparent pricing, you can find detailed information about our rates and payment policies here.

  • Our team consists of experienced pet care professionals who are passionate about animals of all shapes and sizes.

    Whether you have a dog or a cat, we have the knowledge and expertise to provide exceptional care. Learn more about our team here!

  • Before providing any services, we'll reach out via email and ask you to complete our pet assessment form.

    Once completed we’ll schedule a complimentary (remote) Meet & Greet session to get to know you and your pet better!

    During this time, we'll go over the information you provided and answer any additional questions you may have.

  • In the event of your pet sitter having an emergency, we will call for back up.

    If our assistant sitters are not available, you will receive service credit for the duration of the booking.

  • Your pet's safety and well-being are our top priorities.

    In the event of an emergency, we have protocols in place to address any situation promptly and effectively.

    Once booked, you’ll receive a Service Brochure going over our emergency protocol step by step.

  • Preparing for your pet's staycation is essential to ensure a smooth and enjoyable experience for both your furry friend and your pet sitter. Here's a guide to help you prepare:

    1. Schedule a Meet-and-Greet:

    Arrange a meeting with yourn pet sitter before the staycation to introduce them to your pet and discuss your pet's routine, habits, and any specific needs or preferences.

    2. Provide Detailed Instructions:

    Prepare a detailed list of instructions covering feeding schedules, dietary restrictions, medication administration (if applicable), exercise routines, favorite toys or activities, and any behavioral quirks or concerns.

    3. Pack Essentials:

    Gather all necessary supplies, including food, treats, medications, grooming tools, favorite toys, bedding, and any comfort items that will help your pet sitter deliver the best personalized care.

    4. Update Identification and Contact Information:

    Ensure your pet's ID tags are up to date with current contact information. Provide your pet sitter with emergency contact numbers, including your veterinarian's information, in case of any unexpected situations.

    5. Arrange for Emergency Plans:

    Discuss emergency procedures with your pet sitter, including who to contact and how to handle medical emergencies or unexpected events. Provide written consent for medical treatment in case you're unreachable during your trip.

    6. Share Your Pet's Health Records:

    Provide copies of your pet's vaccination records, medical history, and any relevant health information to your pet sitter. This information will help them provide the best possible care for your pet.

    7. Prepare Your Home:

    Ensure your home is clean, safe, and pet-friendly for your pet sitter. Provide access to necessary utilities, such as food, water, and litter boxes, and inform them of any house rules or restrictions.

    8. Communicate Regularly:

    Stay in touch with your pet sitter throughout your trip to receive updates on your pet's well-being and address any concerns that may arise. Clear communication is key to a successful staycation experience.

    9. Relax and Enjoy Your Trip:

    Trust that your pet is in good hands with your pet sitter and take this time to relax and enjoy your trip knowing that your furry friend is receiving personalized care and attention.

    By following these steps and properly preparing for your pet's staycation, you can ensure a stress-free and enjoyable experience for both you and your beloved companion.

    If you have any further questions or concerns, don't hesitate to reach out to us for assistance.

  • We recommend booking our services as far in advance as possible, especially during peak times like holidays.

    However, we understand that plans can change, so we'll do our best to accommodate last-minute requests whenever possible!

  • Absolutely! We understand how important it is to stay connected with your pet while you're away.

    That's why we provide regular updates and communication via text, and email.

    You'll never have to wonder how your pet is doing—we'll keep you informed every step of the way.

  • Yes we do! We're proud to have many satisfied clients who have entrusted us with the care of their beloved pets.

    You can read testimonials from some of our happy customers on our website, and we'd be happy to provide references upon request.

  • In addition to our standard pet care services, we offer a range of additional perks to make your pet’s life even better.

    These include FREE leash training, obedience and hunting games, outdoor exploration and a referral program just for you!

    Let us know how we can help, and we'll tailor our services to meet your needs.

    Oh and let’s not forget our Pet Parent Referral Program!

  • Additional fees may apply depending on services, pack size and distance.

    Please view our services for more information.

  • Completing a client assessment form gives us the detailed information we need to prepare for our first Meet & Greet, ensuring a better understanding of our service polices and our pet parent’s needs.

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